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State of Me!
Jul. 30th, 2010 12:57 amSo, the last week at work has been craziness and people are just generally stupid.
I've been working at the switchboard phone all this week, as well as the Total Loss Desk (I work in car insurance) and working on some payments.
Well, people are stupid, adjuster's don't answer their phones, their voice mails are full and the stupid phone wouldn't stop ringing! I think Thursday was the only day it was kinda quiet.
Also, yesterday I nearly get my head bitten off by this old guy over the phone for asking for information to take to my manager to he could look over the claim and be prepared to talk to this guy when I transferred him over, I never said anything about not letting him talk to the manager.
"That's not how I do things."
No claim, no name. Nothing from this guy and he keeps yelling at me for just asking him to get some information. Because we are a company that deals with information.
So, I'm pretty upset by this point and frustrated and angry. I quickly get out a 'Please hold.' press hold and I let him wait for a few minutes while I compose myself and then go find a supervisor or manager to deal with the asshat (yes sarah, I am using that word, because it's appropriate).
It's been a stressful week and I am glad I got Friday off.
Tuesday night, I saw Predators with a friend who is a major Predators fan.
( Spoilers for Predators film under cut )
And now, for the song that's been stuck in my head all week, even if the song is from 1964, I knew about the group who sang the song, but I never knew what they looked like and the voice coming out of this kid, holy crap!
( House of the Rising Sun - The Animals )
I've been working at the switchboard phone all this week, as well as the Total Loss Desk (I work in car insurance) and working on some payments.
Well, people are stupid, adjuster's don't answer their phones, their voice mails are full and the stupid phone wouldn't stop ringing! I think Thursday was the only day it was kinda quiet.
Also, yesterday I nearly get my head bitten off by this old guy over the phone for asking for information to take to my manager to he could look over the claim and be prepared to talk to this guy when I transferred him over, I never said anything about not letting him talk to the manager.
"That's not how I do things."
No claim, no name. Nothing from this guy and he keeps yelling at me for just asking him to get some information. Because we are a company that deals with information.
So, I'm pretty upset by this point and frustrated and angry. I quickly get out a 'Please hold.' press hold and I let him wait for a few minutes while I compose myself and then go find a supervisor or manager to deal with the asshat (yes sarah, I am using that word, because it's appropriate).
It's been a stressful week and I am glad I got Friday off.
Tuesday night, I saw Predators with a friend who is a major Predators fan.
( Spoilers for Predators film under cut )
And now, for the song that's been stuck in my head all week, even if the song is from 1964, I knew about the group who sang the song, but I never knew what they looked like and the voice coming out of this kid, holy crap!
( House of the Rising Sun - The Animals )
