Work!Rage

[sparrow015]

Grrr.

Just grrr.

I work at the equivalent of a DVL appointment booking centre here in Manitoba, we call it DEAC (Driver Examination Appointment Centre).

Today, it's been, people will book their test, all booked up and as I'm explaining what they need to bring, remind them of the time and where they're going; they frickin' change their minds about their appointment time. "Oh, can I get the 2:30 time instead of the 8:45am time?"

*headdesk*

I just booked your test, I went through everything and now you want to change your time?!?!!?

Grrrr....

Comments

[canadian-jay.livejournal.com]

As soon as people become customers, they become idiots.

*sympathetic pats*

[sparrowsverse.livejournal.com]

Tell me about it. That's why, when I'm the customer I try and make sure I have everything organized and I'm ready to get things done, to create less stress for the other person.

Sometimes it works out, sometimes it doesn't. :D

[canadian-jay.livejournal.com]

Yeah. I always try and be at least nice (friendly is pushing it, lol), you know, at least *smile* at the cashier and not be a nuisance!

Indeed.

[tpena19.livejournal.com]

People are morons. I bet you have to interact with a lot of them. Poor you! *pats the customer service operative*

[sparrowsverse.livejournal.com]

They are! And it's equal opportunity morons! You get people who have just arrived in this country and want to take a written test and haven't even done anything, so you have to explain in slow broken english to get a point across! It can be very frustrating. So far I haven't had anybody flip out on me yet, so far.